STAYING WITH US
Our team will happily help and answer queries. If you need additional information or have a special request, email email@example.com or call us on 01937 590200.
Location & Parking
The Castle Inn can be found on the A661 at the centre of the pretty village of Spofforth. We are a 15-minute drive from the centre of Harrogate and 3 miles from Wetherby and the A1. Postcode HG3 1BQ.
During peak trading times such as Friday lunchtimes, Friday evenings, Saturday evenings, and Sunday afternoons, our car park is very busy. If staying with us, we recommend arriving earlier or later than our most popular dining sessions.
Bedroom Access & Design
Our guests need to use a staircase to reach eleven of our en suite bedrooms. Alnwick is located on the ground floor and has space to manoeuvre a wheelchair. We will happily help if you need assistance with luggage. Wooden ceiling beams are incorporated into the bedroom designs of Bamburgh, Leeds, York and Skipton and this does restrict the overall height of the rooms.
Our housekeeping team will thoroughly clean each room at the end of every stay. If you require your room to be cleaned mid-stay, please ask and we will agree on a specific time for this to be done.
Check-in & Check-out
To give our House Keeper time to thoroughly prepare rooms, check-in is from 3pm (until 9pm). Call us if you would like to check-in earlier and we will do what we can to help.
We ask that you check-out by 11am.
Continental Breakfasts are served from 7.30am – 9.30am Monday to Friday and
8.30am – 10.30am on Saturdays and Sundays.
Book A Table
If you would like to join us for lunch or dinner Wednesday to Sunday, please book a table online or ask us to book on your behalf. For hotel guests wanting to dine on Mondays and Tuesdays, we will provide complimentary evening transport to and from our beautiful sister site The Square and Compass. The car journey will take ten minutes. Let us know if you would like this organised.
Help With Luggage
If you need help carrying luggage upstairs, please ask a member of our team. They will wash their hands thoroughly before carrying your items.
A Hand Sanitiser is available at our main entrance. But we strongly recommend you bring your own preferred brand of sanitiser to use.
Payment & Check-out
If you need to leave The Castle before 7am, please settle your bill the night before and leave your key in your room. From 7am, please come to our coffee bar to check-out.
Cancellation Policy & Charges
A credit/debit card is required to secure your reservation. We accept all major credit and debit cards and will ask for full payment at check-out. There will be no cancellation charge if a booking is cancelled no later than 48 hours/2 days before your arrival date. If the booking is cancelled later, or in the case of a 'no-show', the full amount will be charged to your card. Occasionally accidents happen but unfortunately we have to charge guests to replace any bedroom items or furnishings found missing or damaged.